How to Launch Point-of-Care Testing (POCT) in Your Pharmacy: A National Step-by-Step Guide

If you are still only dispensing medication, you are fighting a losing battle against shrinking margins. But if you look at the successful independent pharmacies in 2025, they have all made one specific pivot: they have become a destination for point-of-care testing (POCT). Why? Because patients are tired of waiting three days for a doctor’s […]
How to Reduce Claim Denials and Get Paid Faster: A Pharmacist’s Survival Guide

You did everything right. You identified a clinical gap, you performed the service—whether it was a point-of-care test, a vaccine administration, or a complex MTM intervention—and you submitted the bill. Then, silence. Or worse, a letter in the mail or a code on your screen saying: health insurance claim denied. For pharmacy owners transitioning from […]
“I Got a Bill!” How to Handle Patient EOB Confusion When Billing Medical Plans as a Pharmacist

I hear from concerned pharmacists a lot on this topic, and I am hoping this blog post will help you and your concerned customers understand it better. You just successfully launched a new clinical service at your pharmacy—perhaps a comprehensive medication management session, a point-of-care test for flu or strep, or a travel health consultation. […]
RxBB Achieves SOC 2 Type 1 Certification: Setting a New Standard for Pharmacy Data Security

In the pharmacy business, trust is everything. Your patients trust you with their health, and you trust your partners with something equally sensitive: your data. As pharmacy owners, we live in a world of strict regulations. We worry about HIPAA, we worry about PBM audits, and we worry about the ever-growing threat of cyberattacks. When […]
The Pharmacist-Owner’s Guide to Medical Billing & Reimbursement

As a pharmacy owner, you’re an expert at navigating the world of prescription billing. You know the ins and outs of the PBM system, you wrestle with DIR fees, and you manage the daily reality of shrinking reimbursement margins on the dispensing side. I’ve been there. I remember the frustration of looking at a patient’s […]
Why Are Your Claims Denied? A Pharmacist’s Guide to CPT Modifiers

Did you know? Industry data shows that up to 1 in 5 claims for clinical services are initially denied. Even worse, it’s estimated that over 60% of those denials are for simple administrative or coding errors. As a pharmacy owner who has navigated the painful transition to medical billing, I know that feeling all too […]