How to Launch Point-of-Care Testing (POCT) in Your Pharmacy: A National Step-by-Step Guide

If you are still only dispensing medication, you are fighting a losing battle against shrinking margins. But if you look at the successful independent pharmacies in 2025, they have all made one specific pivot: they have become a destination for point-of-care testing (POCT). Why? Because patients are tired of waiting three days for a doctor’s […]
Adding Chronic Care Management (CCM) as a Pharmacy Service: A How-To Guide

You see them every month. The patients with diabetes and hypertension. The ones juggling five different prescriptions from three different specialists. They are the regulars at your counter, and frankly, you are already managing their care. You’re syncing their meds. You’re answering their questions about side effects. You’re calling their doctors to fix interactions. In […]
“I Got a Bill!” How to Handle Patient EOB Confusion When Billing Medical Plans as a Pharmacist

I hear from concerned pharmacists a lot on this topic, and I am hoping this blog post will help you and your concerned customers understand it better. You just successfully launched a new clinical service at your pharmacy—perhaps a comprehensive medication management session, a point-of-care test for flu or strep, or a travel health consultation. […]
How Pharmacies Can Compete (and Thrive) in a Chain-Dominated Market

For the last 20 years, the narrative in the pharmaceutical sector has been the same: “David vs. Goliath.” We’ve been told that the big chains—CVS, Walgreens, Rite Aid—are unbeatable. They have the buying power, the marketing budgets, and the prime real estate on every corner. As independent pharmacy owners, we’ve often felt like we are […]
RxBB Achieves SOC 2 Type 1 Certification: Setting a New Standard for Pharmacy Data Security

In the pharmacy business, trust is everything. Your patients trust you with their health, and you trust your partners with something equally sensitive: your data. As pharmacy owners, we live in a world of strict regulations. We worry about HIPAA, we worry about PBM audits, and we worry about the ever-growing threat of cyberattacks. When […]
Pharmacy Revenue Beyond Prescriptions: Services That Pay

It’s the question that keeps pharmacy owners up at night: “How do I stop losing money?” As a pharmacist and former owner, I know that feeling in the pit of my stomach. You look at the P&L sheet, and the math just doesn’t work. DIR fees are out of control, dispensing margins are thinner than […]
Beyond the Counter: A Pharmacist’s Guide to Launching New Revenue Streams

As a pharmacy owner, you’re doing more work for less pay. It’s a story I know all too well. I remember standing in my own pharmacy, looking at the reimbursement statement, and feeling that all-too-familiar frustration. DIR fees, PBM clawbacks, and razor-thin dispensing margins… it felt like the system was built for us to fail. […]
Point-of-Care Testing (POCT) in California: A Practical Guide for Independent Pharmacies

Why POCT matters now Point-of-care testing (POCT) turns quick diagnostic checks into immediate clinical action: faster care for your patients, a clearer pathway to treatment, and a meaningful new revenue stream for independent pharmacies. With clear state guidance in 2024–2025 and evolving Medi-Cal rules, now is the moment for California pharmacy owners to evaluate POCT […]